Service Manager

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  • Location: Belfast

  • Salary: £40k

  • Sector: Engineering

  • Closing Date:

  • Job type: 

    Service
  • Contact: Janette McCleave

  • Contract Type: Permanent

Based near Belfast our client distributes a range of construction equipment and agricultural plant.

They are currently seeking a Service Manager to oversee the daily running of the workshop and service department. You will organise the workflow of mechanics and ensure customers receive a smooth and positive service.

Responsibilities:

  • Manage the service department, ensuring internal, retail and warranty work runs efficiently
  • Ensure department has a prioritised flow of work through the workshop
  • Oversee a team of mechanics and office staff, ensuring work is complete to a high standard and on time
  • Manage service department processes, identify improvement areas and solutions
  • Organise mobile service work for call outs and update customers
  • Develop and maintain customer relationships
  • Work towards key targets for service performance and growth
  • Manage, coach and upskill staff when required
  • Ensure all department members are working in accordance with group H&S policies

Criteria:

  • Previous relevant management experience in a service role working with automotive / plant / agricultural / construction or similar equipment
  • Organised approach
  • Excellent communicator across staff and colleagues as well as customers
  • Ability to motivate and drive a high performing team
  • Commercial acumen with sound understanding of financials

Salary is negotiable depending on experience and will be discussed upon application.

For further information and a confidential discussion please contact us on or email your CV through the link.


By applying for this role you are consenting to Energis Recruitment holding your details for a period of 12 months to be considered for other roles. As a candidate you have the right to consent or object to this.

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