Service Manager

Job Description

Based near Belfast our client distributes a range of construction equipment and agricultural plant.

They are currently seeking a Service Manager to oversee the daily running of the workshop and service department. You will organise the workflow of mechanics and ensure customers receive a smooth and positive service.

Responsibilities:

• Manage the service department, ensuring internal, retail and warranty work runs efficiently
• Ensure department has a prioritised flow of work through the workshop
• Oversee a team of mechanics and office staff, ensuring work is complete to a high standard and on time
• Manage service department processes, identify improvement areas and solutions
• Organise mobile service work for call outs and update customers
• Develop and maintain customer relationships
• Work towards key targets for service performance and growth
• Manage, coach and upskill staff when required
• Ensure all department members are working in accordance with group H&S policies

Criteria:

• Previous relevant management experience in a service role working with automotive / plant / agricultural / construction or similar equipment
• Organised approach
• Excellent communicator across staff and colleagues as well as customers
• Ability to motivate and drive a high performing team
• Commercial acumen with sound understanding of financials

Salary is negotiable depending on experience and will be discussed upon application.

For further information and a confidential discussion please contact us on or email your CV through the link.

By applying for this role you are consenting to Energis Recruitment holding your details for a period of 12 months to be considered for other roles. As a candidate you have the right to consent or object to this.

Apply now