Administrator

Job Description

Energis is currently recruiting for a junior / entry level Administrator to work with our client based in Mallusk.

This role would suit an individual who is passionate about delivering exceptional customer service and interested in learning new administrative skills. The role will be based within our client’s busy transport division and full training will be provided.

Responsibilities:

• Finding out estimated dates of delivery for customers
• Responding to customer queries via phone and email
• Liaising with internal depots to resolve any delivery issues
• Answering logging and resolving all inbound enquiries to the department in a timely manner
• Answering incoming calls from internal and external customers in a professional and competent manner
• Speaking with customers and sending any necessary PODS (proof of delivery)

Criteria:

• Some previous experience in customer service (including retail / hospitality) or account management
• Excellent customer services skills
• IT skills, to include Microsoft Word, Excel and Outlook
• Strong communication and interpersonal skills
• Enjoy working in a fast moving and varied job role

Salary £20,000 plus benefits including company pension scheme and 28 days holiday.

Working hours are Monday - Friday 10:00am-6:00pm (37.5 hrs per week).

For further information and a confidential discussion please email your CV through the link or contact us on 02890 826044.

By applying for this role you are consenting to Energis Recruitment holding your details for a period of 12 months to be considered for other roles. As a candidate you have the right to consent or object to this.

By applying for this role you are consenting to Energis Recruitment holding your details for a period of 12 months to be considered for other roles. As a candidate you have the right to consent or object to this.

Apply now