IT Support Technician

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  • Location: County Down

  • Salary: £22-25k

  • Sector: Engineering

  • Closing Date: 2020-01-10 14:00

  • Job type: 

    IT
  • Contact: Janette McCleave

  • Contract Type: Permanent

Based in Co Down, our client is a well-established growing engineering business who are now seeking to recruit an experienced IT Support Technician.

The successful candidate will take responsibility for ordering and stocking associated IT equipment. and will provide a central point of contact for all phone or IT queries from employees.

Responsibilities:

  • Sourcing and ordering of laptops / surface / computers as required for all new starts & upgrades
  • Load & Update software packages on computers as required
  • Track & manage software licenses to ensure they are kept up to date
  • Setup and manage email accounts and company email groups
  • Review printers and source, order and setup new printers as required
  • Liaise with printer suppliers / maintainers to ensure they are maintained and serviced in line with manufacturers recommendations
  • Monitor ink toner / cartridges and ensure adequate stock is maintained as required
  • Provide technical assistance to team for computer / printer queries
  • Liaise with external IT support Team as required to resolve any technical issues / firewall queries
  • Order, track and maintain phones for new and existing users
  • Provide technical guidance / training to users as required
  • Track monitor and report on monthly usage
  • Review and negotiate phone contracts and data allowance in line with company demands
  • Stock and setup remote dongles as required
  • Develop and maintain IT & Phone master asset list

Criteria:

  • Min 1-2 years previous relevant experience in an IT support role
  • Excellent Microsoft Office skills
  • Ability to take ownership of duties and work via own initiative.
  • Demonstrate a good ability to work in a fast-paced environment.
  • Excellent attention to detail.
  • Good communication skills.

Salary is in the region of £22-25k depending on experience+ bonus + a flexible benefits package which can be discussed upon application.

For further information and a confidential discussion please email your CV through the link or contact us on 02890 826044.

By applying for this role you are consenting to Energis Recruitment holding your details for a period of 12 months to be considered for other roles. As a candidate you have the right to consent or object to this.

By applying for this role you are consenting to Energis Recruitment holding your details for a period of 12 months to be considered for other roles. As a candidate you have the right to consent or object to this.

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Energis Recruitment is a company registered in Northern Ireland -

Company Registration Number NI611889

Titanic Suites, 55-59 Adelaide Street, Belfast, BT2 8FE

T: 028 9082 6044

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